Fewer calls asking “when will mine arrive?”
Each customer gets into their portal with a personal invitation and sees only what’s theirs: where each order stands and, when the truck is on its way, the estimated arrival time.
Order 24-0318
On its way11 pieces · due today
Your order is the next delivery
Estimated arrival: 10:25 AM
Let them ask the portal, not logistics
Today
Calls that interrupt
Every “when will mine arrive?” breaks logistics’ focus, and the answer is usually “let me check.”
With Reloda
Your customers check for themselves, whenever they want, in their portal.
Today
Arrival times by guesswork
Nobody can say when the truck will arrive without calling the driver first.
With Reloda
With the truck on the road, the portal estimates the arrival time from the stops still ahead of it.
Today
Fear of showing too much
Giving customers access is scary: what if one sees someone else’s orders?
With Reloda
Each customer sees only their own orders. The server enforces it, not the screen.
What your customer sees
Single-use invitation
You send them a personal invitation. Once used, it doesn’t work for anyone else, and you can revoke it.
Their orders
All their orders and where each one stands, with where and when it will be delivered. If the address or time changes, they get a notice.
Estimated time
While the truck is on its way, how long is left based on the stops ahead of it.
Notices in the portal
Notices for each step wait in their inbox when they log in.
Only what’s theirs
Server rules block reading another customer’s orders, even if someone tries.
Nothing to install
From a computer or phone browser, with their email and password.
How your customer gets started
You invite them
From the app you create an invitation for that customer and get it to them.
They sign up
They open the invitation, choose a password and they’re in, linked to their customer record.
They check their orders
Whenever they want to know something, they log in and see it. No calls needed.
- Can my customers see other customers’ information?
- No. Each customer gets in with a personal, single-use invitation and can only see their own orders. The restriction is enforced by the server, not the screen.
- How is the arrival time calculated?
- With the truck on the road, from the stops still ahead of it. It’s an estimate, and the portal shows it as approximate.
- Do they get notices by email?
- Not today: notices wait for them inside the portal, in their inbox.
And the rest of the chain
Reloda is one app: each part uses what the one before already knows.
- Production trackingEvery piece, machine by machine, and no order ships half done.
- Warehouse managementA map of your warehouse with every pallet in its slot, and a scanner on your phone.
- Returnable trackingEvery rack, cage or container with its own record, history and QR code.
- Routes and loadingEvery order to its route, day and truck, with the paperwork in one click.
- Proof of deliveryThe driver’s route on their phone, with a signature and photo at every drop.
- For glass factoriesBorn in a glass factory: racks, glass panes, breakage and remakes.
- For any returnableKegs, cages, crates or containers: Reloda calls your container by its name.
Get in touch
We'll show you, the way you work
Tell us how your warehouse and deliveries work, and we'll put together a demo around them. No commitment.
- A demo at your office or over a video call.
- A quote that fits your trucks, users and volume.
- A reply from a person, not a bot.